Tim's Question Library
- Before we start, I want you to know that every customer is different and has different needs. I don't want to waste your time or mine—both are valuable—so would it be OK if I asked you some questions to find out what exactly is important to you?
- Prior to this meeting I spent some time doing some research about your company. What do you think are the most important things I should focus on in order to serve you properly?
- I've found that projects of this nature are rarely successful without clear and compelling executive sponsorship. Who is the executive sponsor and what is their primary goal for this project?
- There are always risks and uncertainties with projects like this... why not just leave things as they are?
- What's your timeframe for this decision? I'm curious, what bad things happen if a decision isn't made by then?